Frequently Asked Questions
How do I contact TweetShelf for support?
What is TweetShelf Premium? What are the benefits?
You can see all the details on the Premium Account page.
How do I upgrade from Monthly to Annual plan?
Please follow the steps on the Premium Account page.
I am having trouble connecting multiple accounts.
Please refer this guide.
I am having trouble switching my Twitter account connected to TweetShelf.
Twitter API page defaults to last logged-in account and does not prompt for authentication again. Please refer this guide, the process is similar to switching accounts.
How do I disconnect one of the connected accounts?
Simply logout from that account from Settings screen in TweetShelf app and it'll be gone.
What does "Published: ~May 15" mean for stories?
Typically, websites include the article published date in the page HTML via a common standard called Open Graph protocol. However, very few publications (like NYTimes, The Atlantic) follow this standard. A vast majority of the websites do not include it. When we are not able to find the exact published date for an article, we take a guess based on when the article surfaced on Twitter. In those cases, you'll see the "~" sign next to the date. It signifies that the article is at least that old, and probably older.
I created a new list. When will it show up in TweetShelf?
Lists are fetched once every 24 hours for all users. Any new list you follow/unfollow should reflect in TweetShelf in no more than 24 hours. If it doesn't for some reason, please contact us.
I followed/unfollowed some accounts on Twitter. When will it show up in TweetShelf?
Your friends list is fetched once every 24 hours. Any new people you follow/unfollow should reflect in TweetShelf in no more than 24 hours. If it doesn't for some reason, please contact us.
Who created TweetShelf?
That would be me, Vikas Rana (@ranavikas).